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Frequently Asked Questions
Q: Why should we take eduSCOL for our School/Institute/College?
eduSCOL helps the organization to cut down working hours of the staff and increases their efficiency, therefore the staff can use that time for other important academic works and welfare of students and supporting management. Also with eduSCOL 80% of expense of the organization on stationary is reduced.
Q: How eduSCOL is implemented in our organization?
As soon at the company receives the purchase order for product, within 7 days the team of engineers, install and deploy the solution in the campus. Immediately after this the training team starts conducting training sessions for the staff members or each department respective to their modules. Hardware, Networking & Data entry work is the responsibility of the organization purchasing the ERP.
Q: How will we get support for eduSCOL after installation?
eduSCOL Support Team are available on all working days from 10:00 AM to 6:00 PM online. On phone the Support engineers are available 24 x 7 x 365. Any kind of bug or error or problem in the ERP will be attended within 2 days and solved within 7 working days at most. New Requirments will be handled after anylasis and we can commit for Time only after complete anylasis.
Q: Is this a ready to use product or the you will develop it for us?
eduSCOL is a complete, fully functional and time tested ERP solution which covers more than any other solution available in the Market. Still eduSCOL provide Customizaion to our Clients to there Clients.
Q: What will happen when the technology on which this solution is made gets outdated?
eduSCOL is developed on the latest Microsoft technology platform, as the technology gets updated new versions of eduSCOL will be available in the market from time to time. The client can upgrade the solution that he has and get the benefits of the new versions at discounted price.
Q: Can we export the reports into word, excel or pdf formats?
Yes, the reporting format of eduSCOL is very flexible and the reports can be easily exported into formats like .doc, .docx, .xls, .xlsx, .pdf etc.
Q: Can the program work as per our desire?
Yes, We can modify the program to satisfy your needs.
Q: What about the confidentiality of eduSCOL?
The whole operation and information it generates is confidential, Customer decide authority levels for use of eduSCOL Some can get only reports, while some can update it also. Top management can get the overview of all reports of all modules. Control of user authentication will remain with administrator(s).